Shipping & Handling

U.S. CUSTOMERS
Please allow 1-3 business days for order processing on all in-stock items shipped via USPS Retail Ground or USPS Priority.  In-stock orders expedited via USPS Express will ship the following business day.

Standard shipping is free on all continental states in the U.S. on orders over $30.

*EXPEDITED SHIPPING: Orders containing pre-ordered or back-ordered items will not ship until all items are in stock.  Once the entire order is ready it will ship via the expedited shipping method selected at checkout.

Available for continental U.S. orders for $14.99.

SHIPPING CHARGES ARE NON-REFUNDABLE.

 

HOLIDAY ORDERS TO ARRIVE BY 12/24/2020 WITH EMBROIDERY.
All orders must be placed no later than MIDNIGHT on December 4, 2020.

 

BACK-ORDERED & PRE-ORDERED ITEMS

U.S. ORDERS: All back-ordered and pre-ordered items ship separately in one final shipment, so as a courtesy to our customers, in-stock items will arrive sooner.  You will receive a confirmation email when the remainder of your order ships.

INTERNATIONAL ORDERS: All international orders containing back-ordered or pre-ordered items will ship in one shipment as soon as the entire order is available for shipping.

INTERNATIONAL CUSTOMERS

International orders ship on Tuesdays and Fridays only.  Orders do not ship until the entire order (including pre-ordered and back-ordered items) is available for shipping.  International shipments include tracking, but do not include the cost of tariffs or customs.

Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility and must be paid at the time of delivery.  To remain ethical in our business practices, we cannot mark international shipments as "gifts".  Thank you for understanding.

We ship to 49 continental U.S. states, including Hawaii, Alaska, Virgin Islands, American Samoa, Micronesia, Marshall Islands, Northern Mariana Islands, Palau, Guam, U.S. PO Boxes, APO/FPO/DPO addresses. The shipping methods offered during checkout will differ based on your shipping address.

PLEASE NOTE:  UPS DOES NOT SHIP TO P.O. BOXES.

PUERTO RICO

For all of our customers in Puerto Rico, please visit Roca Custom Apparel for the full line of Helcasio scrub products.  They provide shipping of all our products directly to your door.  Visit:  https://www.rocacustomapparel.com/

 Shipping Rates Summary

USPS Ground
$4.95 for the 49 continental states under $30
orders ship for free if over $30.00
**the above ship at USPS retail ground, no expedited shipping available
Hawaii, Alaska
**no expedited shipping available, will be calculated at checkout. Canada

UPS or DHL
Will be calculated at checkout.

 

ALL OTHER INTERNATIONAL COUNTRIES 

INTERNATIONAL DELIVERIES
Packages are delivered within 7-14 business days (business days are M-F, excluding holidays from the date of order.  This depends on destination and availability of the purchased item(s).  A 1% handling fee will be added to all international orders.  All other shipping fees will be calculated at checkout.

PLEASE NOTE:

*Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility and must be paid at the time of delivery.  To remain ethical in our business practices, we cannot mark international shipments as "gifts".  Thank you for understanding.
The above shipping fee schedule is ONLY an ESTIMATE, not a guarantee.  All shipping is out of Orlando, Florida.  Expedited shipping is not available for international orders.  All international shipping is subject to change.